We were happy with the customer service and the cleaning skills of NOLA Carpet Cleaning (website).
We researched companies on Yelp, Insider Pages and Google and then called and got quotes.
For two bedrooms and a set of stairs, the going rate last week was about $120. Some companies charged an extra fee if they had to bring their own water because you didn’t have a hose outside.
NOLA Carpet Cleaning’s price was in line with the others, but, in our opinion, the customer service on the phone was better. Plus, the company was willing to come out on the weekend or after we got home from work and it wouldn’t cost us extra. Ding. Ding. Ding. We have a winner!
The carpet-cleaning tech was scheduled to arrive between 5:30 p.m. and 6 p.m. The company’s office called us around 5 p.m. to tell us the tech was on the way. The tech called about 15 minutes later to say he was delayed by the rain/traffic. We appreciated the update.
He got to the house and knocked out the carpet cleaning in less than a half hour. And, he had Square to pay with so we didn’t have to use cash or a check. Plus, the receipt immediately was emailed to us.
The carpet now looks fresh and clean. Two thumbs up to NOLA Carpet Cleaning.
Nola Carpet Cleaning
8021 Palm Street
New Orleans, LA 70125